Key drivers of business process innovation
The role of strategic focuses and product innovation
DOI:
https://doi.org/10.14267/VEZTUD.2023.11.02Kulcsszavak:
üzleti stratégia, üzleti folyamatinnováció, folyamatinnováció, szervezeti innováció, marketinginnovációAbsztrakt
Ebben a cikkben a szerzők azt vizsgálják, hogy a vállalatok üzleti stratégiájának fókusza, valamint a termékinnováció hogyan és milyen mértékben befolyásolják az üzleti folyamatok innovációjának (BPI) eredményeit a gyártó vállalatoknál. Empirikus vizsgálatuk a Közösségi Innovációs Felmérés (Community Innovation Survey, CIS) 2016-os verziójának 4000 magyar feldolgozóipari vállalatból álló reprezentatív mintáján alapul. Eredményeik szerint a nagyobb méretű és a kutatóüzletistratégia-típust követő vállalatokra jellemzőbb a BPI. A kutató üzleti stratégia az új termékekre és új vásárlói csoportokra történő stratégiai fókuszálást jelent, aminek jelentős pozitív hatása van a BPI-eredményekre. Ezzel szemben az alacsony árra, ügyfélspecifikus megoldásokra és a továbbfejlesztett termékekre való fókuszálásnak nincs szignifikáns kapcsolata a BPI-eredményekkel. Kutatásuk szerint a termékinnováció csak felerősíti az egyes üzleti stratégiai fókuszok és a BPI-eredmények közötti kapcsolatot, de azokra közvetlenül nem hat.
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