Secondary consumer socialization

Online shopping

Authors

DOI:

https://doi.org/10.14267/VEZTUD.2025.03.01

Keywords:

consumer socialization, secondary consumer socialization, internet, forms of learning, online shopping

Abstract

The omnipresence of the Internet permeates every aspect of life, and its significance continues to grow. The digital space is an important aspect of consumer existence for both younger and older people. This underpins research exploring diverse consumer segments concerning online shopping, emphasizing generational characteristics and the forms of learning associated with secondary consumer socialization. Employing a two-wave CATI data collection method, the study underscores marked generational and demographic disparities. Men, higher education recipients, and urban dwellers exhibit greater online shopping proclivity, echoing the correlation between youth and heightened digital acumen. The digitally disadvantaged situation of residents of less developed regions increases their vulnerability in exploiting the opportunities offered by online solutions. The study underscores the pivotal role of reliable online information sources in shaping consumer experiences. By delineating formal, non-formal, hybrid, and informal learning forms, the research enriches consumer behaviour, digital knowledge, and online shopping literature.

Downloads

Download data is not yet available.

Author Biographies

Stefan Kovács, Budapest University of Technology and Economics

assistant professor

Györgyi Danó, Budapest University of Technology and Economics

assistant lecturer

Vivien Surman, Budapest University of Technology and Economics

associate professor

References

Abhijith, P.S., & Joseph, K.A. (2022). Reverse FinTech Socialisation: A remedy for financial exclusion in the digital era. International Journal of E-Business Research, 18(1), 1-17. http://doi.org/10.4018/IJEBR.316146

Aleti, T., Figueiredo, B., Martin, D.M., & Reid, M. (2023a). Socialisation Agents’ Use(fulness) for Older Consumers Learning ICT. International Journal of Environmental Research and Public Health, 20(3), 1715. https://doi.org/10.3390/ijerph20031715

Aleti, T., Figueiredo, B., Martin, D.M., & Reid, M. (2023b). Digital Inclusion in Later Life: Older Adults’ Socialisation Processes in Learning and Using Technology. Australasian Marketing Journal, 32(4), 295-307. https://doi.org/10.1177/14413582231187652

Anselmann, S. (2022). Trainers’ learning conditions, informal and formal learning and barriers to learning. Journal of Workplace Learning, 34(8), 742-764. https://doi.org/10.1108/JWL-11-2021-0152

Berg, H., & Liljedal, K.T. (2022). Elderly consumers in marketing research: A systematic literature review and directions for future research. International Journal of Consumer Studies, 46(5), 1640-1664. https://doi.org/10.1111/ijcs.12830

Berger, P.L., & Luckmann, T. (1967). The Social Construction of Reality. Allen Lane the Penguin Press.

Bernschütz, M., Danó, G., Kovács, I., & Petruska, I. (2020). Internethasználati szokások feltérképezése a Rogers-féle elmélet szerint a magyarországi idősödők körében. Vezetéstudomány, 51(KSZ), 35–48. https://doi.org/10.14267/VEZTUD.2020.KSZ.04

Cáceres, R.B., & Chaparro, A.C. (2019). Age for learning, age for teaching: the role of inter-generational, intra- household learning in Internet use by older adults in Latin America. Information, Communication & Society, 22(2), 250-266, https://doi.org/10.1080/1369118X.2017.1371785

Danó, G., Kovács, S., Surman, V. (2024). Secondary Consumer Socialisation on the Internet: Intergenerational Learning. Periodica Polytechnica Social and Management Sciences. https://doi.org/10.3311/PPso.24077

Danó, G., Kovács, I., & Bernschütz, M. (2020). Az idősebb generációk online tevékenységének rogersi csoportosítása. In Marketing a digitalizáció korában – Az Egyesület a Marketing Oktatásért és Kutatásért XXVI. Országos Online Konferenciája (pp. 165-176). EMOK.

Deng, G., Zhang, J., Ye, N., & Chi, R. (2020). Consumers’ human nature and their shopping channel choices in the emerging artificial intelligence era: based on Xunzi’s humanity hypothesis. International Marketing Review, 38(4), 736-755. https://doi.org/10.1108/IMR-01-2019-0026

Ekström, K.M. (2006). Consumer Socialization Revisited. In Belk, R.W. (Ed.), Research in Consumer Behavior, 10, (pp. 71-98). Emerald Group Publishing Limited. https://doi.org/10.1016/S0885-2111(06)10004-6

Eszes, I. (2011). e-Kereskedelem. https://www.eszes.net/eTanulmanyok/eKereskedelem_Eszes.pdf

Európai Bizottság. (2000). A memorandum on lifelong learning. Commission Staff Working Paper. Brussels. https://uil.unesco.org/i/doc/lifelong-learning/policies/european-communities-a-memorandum-on-lifelong-learning.pdf

Figueiredo, B., Aleti, T., Reid, M., Martin, D.M., Hjorth, L., Sheahan, J., Buschgens, M., Kutin, J., Wall, G., & Grigg, A. (2022). Co-designing Participatory Strategies with Older Adults: Reducing Perceived Risk and Promoting Digital Inclusion. Australian Communications Consumer Action Network.

Freeman, S., Marston, H.R., Olynick, J., Musselwhite, C., Kulczycki, C., Genoe, R., & Xiong, B. (2020). Intergenerational Effects on the Impacts of Technology Use in Later Life: Insights from an International, Multi-Site Study. International Journal of Environmental Research and Public Health, 17(16), 5711. https://doi.org/10.3390/ijerph17165711

Gangwar, A., & Dewani, P.P. (2022). Secondary consumer socialisation and adoption of e-commerce: A qualitative inquiry. Jornal of International Business and Entrepreneurship Development, 14(4), 465–486. https://doi.org/10.1504/JIBED.2022.130379

Jangra, G., & Jangra, M. (2022). Role of Artificial Intelligence in Online Shopping and its Impact on Consumer purchasing behaviour and Decision. In Second International Conference on Computer Science, Engineering and Applications (ICCSEA) (pp. 1-7). IEEE. https://doi.org/10.1109/ICCSEA54677.2022.9936374.

Gangwar, A., & Dewani, P.P. (2023). Secondary consumer socialisation and adoption of e-commerce: a qualitative inquiry. Journal for International Business and Entrepreneurship Development, 14(4), 465-486. https://doi.org/10.1504/JIBED.2022.130379

Garai-Fodor, M., Vasa, L., & Jäckel, K. (2023). Characteristics of consumer segments based on perceptions of the impact of digitalisation. Decision Making: Applications in Management and Engineering, 6(2), 975-993. https://doi.org/10.31181/dmame622023940

Gavish, Y., Shoham, A., & Ruvio, A. (2010). A qualitative study of mother‐adolescent daughter‐vicarious role model consumption interactions. Journal of Consumer Marketing, 27(1), 43–56. https://doi.org/10.1108/07363761011012949

Ghosh, K., Sinha, S., & Sharma, D. (2023). Virtual fun in a virtual workplace: employee socialization for “work from home”. Benchmarking: An International Journal, 30(10), 4632-4650. https://doi.org/10.1108/BIJ-11-2021-0637

Grossbart, S., Hughes, S. McC., Pryor, S., & Yost, A. (2002). Socialization Aspects of Parents, Children, and the Internet. Advances in Consumer Research, 29(1), 66-70.

Harrison, R., Moisio, R., Gentry, J., & Commuri, S. (2021). Processes of consumer socialization: study of single- father households. European Journal of Marketing, 55(10), 2649-2673. https://doi.org/10.1108/EJM-11-2018-0753

Hurrelmann, K., & Bauer, U. (2017). Socialisation During the Life Course. Routledge. https://doi.org/10.4324/9781315144801

Hwang, G.J., & Chien, S.Y. (2022). Definition, roles, and potential research issues of the metaverse in education: An artificial intelligence perspective. Computers and Education: Artificial Intelligence, 3, 100082. https://doi.org/10.1016/j.caeai.2022.100082

John, D.R. (1999). Consumer socialization of children: A retrospective look at twenty-five years of research. Journal of Consumer Research, 26(3), 183-213. https://doi.org/10.1086/209559

Johnson, M., & Majewska, D. (2022). Formal, non-formal, and informal learning: What are they, and how can we research them? Cambridge University Press & Assessment Research Report. https://www.cambridgeassessment.org.uk/Images/665425-formal-non-formaland-informal-learning-what-are-they-and-how-can-weresearch-them-.pdf

Kalmus, V. (2007). Estonian Adolescents’ Expertise in the Internet in Comparative Perspective. Cyberpsychology: Journal of Psychosocial Research on Cyberspace, 1(1), Article 3. https://cyberpsychology.eu/article/view/4200

Kenesei, Z. (2020). A technológia használatának segítő tényezői idős korban. Vezetéstudomány, 51(10), 15-28. https://doi.org/10.14267/VEZTUD.2020.10.02

KSH. (2023). Az internetes vásárlások aránya az utolsó vásárlás időpontja szerint. KSH. https://www.ksh.hu/stadat_files/ikt/hu/ikt0019.html

NMHH. (2024). Kevesebbet költünk a neten – Az online vásárlási szokásokat vizsgálta az NMHH. NMHH. https://nmhh.hu/cikk/245624/Kevesebbet_koltunk_a_neten__Az_online_vasarlasi_szokasokat_vizsgalta_az_NMHH

Lantos, T. (2021). The role of informal learning in the professional development of kindergarten teachers. Képzés és Gyakorlat/Training & Practice, 19(3-4), 41-53. https://doi.org/10.17165/TP.2021.3-4.4

Lee, C.K.C., Conroy, D.M., & Hii, C. (2003). The internet: a consumer socialization agent for teenagers. In Proceedings of the ANZMAC 2003 Conference, Adelaide, 1-3 December (pp. 1708–1715). ANZMAC. https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.127.1698&rep=rep1&type=pdf

Lee, C.K.C., & Conroy, D.M. (2005). Socialisation through Consumption: Teenagers and the Internet. Australasian Marketing Journal, 13(1), 8-19. https://doi.org/10.1016/s1441-3582(05)70064-1

Liu, H., & Huang, Z. (2022). The impact of customer organization socialization: a moderated mediation model. Asia Pacific Journal of Marketing and Logistics, 34(10), 2091-2108. https://doi.org/10.1108/APJML-09-2021-0669

Małecka, A., Mitręga, M., & Pfajfar, G. (2023). Segmentation of collaborative consumption consumers: Social identity theory perspective. International Journal of Consumer Studies, 46, 2445-2465. https://doi.org/10.1111/ijcs.12798

Mandrik, C., Bao, Y., & Wang, S. (2018). A cross-national study of intergenerational influence: US and PRC. Journal of Consumer Marketing, 35(1), 91–104. https://doi.org/10.1108/jcm-02-2016-1717

Mathur, A., & Moschis, G.P. (1999). Socialization influences on preparation for later life. Journal of Marketing Practice: Applied Marketing Science, 5(6/7/8), 163-176. https://doi.org/10.1108/eum0000000004576

Minahan, S., & Huddleston, P. (2010). Shopping with mum – mother and daughter consumer socialization. Young Consumers, 11(3), 170-177. https://doi.org/10.1108/17473611011074241

Mishra, A., Maheswarappa, S.S., & Colby, C.L. (2018). Technology readiness of teenagers: a consumer socialization perspective. Journal of Services Marketing, 32(5), 592-604. https://doi.org/10.1108/JSM-07-2017-0262

Moreira, C.S.C., Casotti, L.M., & Campos, R.D. (2018). Consumer socialization in adulthood: challenges and directions for research. Cadernos EBAPE.BR, 16(1), 119-134. http://dx.doi.org/10.1590/1679-395157008

Neeley, S. (2005). Influences on consumer socialisation. Young Consumers Insight and Ideas for Responsible Marketers, 6(2), 63-69. https://doi.org/10.1108/17473610510701115

Pólya, É. (2019). Born to Consume? Some Aspects of Consumer Socialization. Economica, 10(2), 99-104. https://doi.org/10.47282/ECONOMICA/2019/10/2/3714

Redine, A., Deshpande, S., Jebarajakirthy, C., & Surachartkumtonkun, J. (2023). Impulse buying: A systematic literature review and future research directions. International Journal of Consumer Studies, 47(1), 3-41. https://doi.org/10.1111/ijcs.12862

Riley, M.W., Foner, A., Hess, B., & Toby, M.L. (1969). Socialization for the middle and later years. In Goslin, D.A. (Ed.), Handbook of Socialization Theory and Research (pp. 951-982). Rand McNally.

Rindfleisch, A. (1994). Cohort generational influences on consumer socialization. Advances in Consumer Research, 21(1), 470-476.

Rogers, A. (2014). The base of the iceberg. Informal learning and its impact on formal and non-formal learning. Verlag Barbara Budrich.

Rospigliosi, P. ‘asher’ (2022). Adopting the metaverse for learning environments means more use of deep learning artificial intelligence: this presents challenges and problems. Interactive Learning Environments, 30(9), 1573- 1576. https://doi.org/10.1080/10494820.2022.2132034

Schiffman L.G., & Wisenblit J.L. (2015). Consumer Behavior. Global Edition, 11th Edition, Pearson.

Schugurensky, D. (2000). The forms of informal learning: towards a conceptualization of the field. WALL Working Paper, 19, 1-8. https://utoronto.scholaris.ca/server/api/core/bitstreams/2d91687e-a45f-4e36-9666-cd78356ee49c/content

Shahzad, F., Khattak, J.K., Khattak, M.J., & Shahzad, F. (2015). Impact of consumer socialization on soft drink consumption and mediating role of consumer generational behaviour. British Food Journal, 117(3), 1205- 1222. https://doi.org/10.1108/BFJ-08-2013-0219

Smith, R.B., & Moschis, G.P. (1984). Consumer Socialization of the Elderly: an Exploratory Study. Advances in Consumer Research, 11(1), 548-552.

Šramová B. (2014). Media literacy and Marketing Consumerism Focused on Children. Procedia - Social and Behavioral Sciences, 141, 1025-1030. https://doi.org/10.1016/j.sbspro.2014.05.172

Stréber, A., & Kereszty, O. (2015). Az informális tanulás értelmezései a XXI. században. Új Pedagógiai Szemle, 65(9-10), 46-60. https://epa.oszk.hu/00000/00035/00172/pdf/EPA00035_upsz_2015_09-10_046-060.pdf

Sutton-Brady, C., Davis, T., & Jung, M. (2010). Perceived cultural spaces and cultural in-betweens: Consumption among Korean Australians. Journal of Consumer Behaviour, 9(5), 349–363. https://doi.org/10.1002/cb.323

Taheri, M., Motealleh, S., & Younesi, J. (2022). Workplace fun and informal learning: the mediating role of motivation to learn, learning opportunities and management support. Journal of Workplace Learning, 34(3), 229-241. https://doi.org/10.1108/JWL-05-2021-0062

Thaichon, P. (2017). Consumer socialization process: The role of age in children’s online shopping behavior. Journal of Retailing and Consumer Services, 34, 38-47. https://doi.org/10.1016/j.jretconser.2016.09.007

Tóthné Boda, É.M. (2020). Az informális és a nem formális tanulás különböző színterei. Kulturális Szemle, 13(1). https://www.kulturalisszemle.hu/storage/app/media/pdf/Kulturalis-Szemle-2020-1-tothne-boda-eva-maria-az-informalis-es-a-nem-formalis-tanulas-kulonbozo-szinterei.pdf

Ward, S., Klees, D.M., & Wackman, D.B. (1990). Consumer socialization research: Content analysis of post-1980 studies and some implications for future work. Advances in Consumer Research, 17(1), 798-803.

Ward, S. (1974). Consumer socialization. Journal of Consumer Research, 1(2), 1-13. https://doi.org/10.1086/208584

Watne, T., & Brennan, L. (2009). Secondary consumer socialisation of adults. In Tejib, D. (ed.), Proceedings of the ANZMAC, Conference, Melbourne, Australia, 30 November-2 December (pp. 1-8). ANZMAC.

Watne, T, Lobo, A., & Brennan, L. (2011). Children as agents of secondary socialisation for their parents. Young Consumers Insight and Ideas for Responsible Marketers, 12(4), 285-294. https://doi.org/10.1108/17473611111185841

Werquin, P. (2007). Terms, Concepts and Models for Analysing the Value of Recognition Programs, RNFIL – Third Meeting of National Representatives and International Organisations. OECD. https://www.oecd.org/education/skills-beyond-school/41834711.pdf

Williams, D.E., & Willick, B. (2023). Co-shopping and E-commerce: parent’s strategies for children’s purchase influence. Electronic Commerce Research. https://doi.org/10.1007/s10660-023-09682-9

Downloads

Published

2025-03-14

How to Cite

Kovács, S., Danó, G., & Surman, V. (2025). Secondary consumer socialization: Online shopping. Vezetéstudomány Budapest Management Review, 56(3), 3–17. https://doi.org/10.14267/VEZTUD.2025.03.01

Issue

Section

Thematic issue: Consumer behaviour