Four pillars of cross-cultural management
A systematic literature review
DOI:
https://doi.org/10.14267/VEZTUD.2020.05.03Kulcsszavak:
kultúraközi menedzsment, stratégiai menedzsment, menedzsmenttanulmányok, nemzetközi kereskedelem, vezetéstudományAbsztrakt
A ’60-as évektől kezdődően egyre nagyobb a nyomás a szervezeteken, hogy nemzetközivé váljanak. A nemzetközi szervezeteknek terjeszkedésének köszönhetően egyre fontosabbá válik a kultúraközi menedzsment. Egyre szélesebb körben vitatott téma, a növekvő szakirodalomnak köszönhetően már nemcsak az üzleti világban, hanem az akadémiában is fontos szerepet kap. Az eddigi szakirodalmi áttekintések a kultúraközi menedzsmentnek egy adott részét emelték ki, a jelenlegi cikkben a fogalom egészének tanulmányozása a cél. 95 forrás feldolgozása történt meg annak érdekében, hogy körbejárható
legyen a téma és az alapvető pillérek beazonosíthatók legyenek. A kutatás során nemcsak a szakirodalom összegzésére, hanem az egyes források egymáshoz való viszonyának értelmezésére, továbbá a történelem során bekövetkezett változások kiemelésére is sor került. A legrangosabb szakfolyóiratok és könyvek tanulmányozása során egyértelművé vált, hogy a jelenlegi értelmezés szerint négy alapvető pilléren áll a kultúraközi menedzsment: pszichológia, antropológia, nemezközi kereskedelem és stratégiai menedzsment. Jelenlegi cikk ezeket vizsgálja a kultúraközi menedzsment jobb értelmezése érdekében.
Letöltések
Hivatkozások
Adler, E. (1997). Seizing the Middle Ground: Constructivism in World Politics. European Journal of International Relations, 3(3), 319–363. https://doi.org/10.1177/1354066197003003003
Adler, E. & Gundersen, A. (2008). International Dimensions of Organizational Behaviour. Mason, OH: Thomson – South Western.
Ajiferuke, M. & Boddewyn, J. (1970). “Culture” And Other Explanatory Variables in Comparative Management Studies. Academy of Management Journal, 13(2), 153–163. https://doi.org/10.5465/255102
Albert, R.D. (1986). Conceptual framework for the development and evaluation of cross-cultural orientation programs. International Journal of Intercultural Relations, 10(2), 197–213. https://doi.org/10.1016/0147-1767(86)90006-4
Almond, P., Edwards, T., Colling, T., Ferner, A., Gunnigle, P., Müller‐Camen, M., Quintanilla, J., & Wächter, H. (2005). Unraveling Home and Host Country Effects: An Investigation of the HR Policies of an American Multinational in Four European Countries. Industrial Relations: A Journal of Economy and Society, (44), 276–306. https://doi.org/10.1111/j.0019-8676.2005.00384.x
Bakacsi, Gy. (2012). A GLOBE kutatás kultúraváltozóinak vizsgálata faktoranalízis segítségével. Vezetéstudomány, 43(10), 12-22.
Berry, J. (2016). Diversity and equity. Cross Cultural and Strategic Management, 23(3), 413–430. https://doi.org/10.1108/CCSM-03-2016-0085
Bird, A. & Mendenhall, M.E. (2016). From cross-cultural management to global leadership: Evolution and adaptation. Journal of World Business, 51(1), 115–126. https://doi.org/10.1016/j.jwb.2015.10.005
Bond, M.H., & van de Vijver, F.J.R. (2011). Making scientific sense of cultural differences in psychological outcomes: Unpackaging the Magnum Mysterium. In D. Matsumoto, & F. J. R. van de Vijver (Eds.), Cross-cultural research methods in psychology (pp. 75-100). Cambridge, UK: Cambridge University Press.
Brocke, vom J., Simons, A., Niehaves, B., Riemer, K., Plattfaut, R., & Cleven, A. (2009). Reconstructing the Giant: On the Importance of Rigour in Documenting the Literature Search Process. Conference: 17th European Conference on Information Systems (ECIS), Verona, Italy.
Chatterjee, S., Lubatkin, M.H., Schweiger, D.M., & Weber, Y. (1992). Cultural Differences and Shareholder Value in Related Mergers: Linking Equity and Human Capital. Strategic Management Journal, 13(5), 319–334. https://doi.org/10.1002/smj.4250130502
Chen, G., Kirkman, B.L., Kim, K., Farh, C.I.C., & Tangirala, S. (2010). When Does Cross-Cultural Motivation Enhance Expatriate Effectiveness? A Multilevel Investigation of the Moderating Roles of Subsidiary Support and Cultural Distance. Academy of Management Journal, 53(5), 1110–1130. https://doi.org/10.5465/amj.2010.54533217
Chong, L., & Thomas, D.C. (1997). Leadership perceptions in cross-cultural context: Pakeha and Pacific Islanders in New Zealand. Leadership Quarterly, 8(3), 275-293. https://doi.org/10.1016/S1048-9843(97)90004-7
Chuang, A., Hsu, R.S., Wang, A.-C., & Judge, T.A. (2013). Does West “Fit” with East? In Search of a Chinese Model of Person–Environment Fit. Academy of Management Journal, 58(2), 480–510. https://doi.org/10.5465/amj.2012.1076
Cooper, M.L., Collins, N.L., & Shaver, P.R. (1998). Attachment Styles, Emotion Regulation, and Adjustment in Adolescence. Journal of Personality and Social Psychology, 47(5), 1380-1397.
Dorfman, P., Javidan, M., Hanges, P., Dastmalchian, A., & House, R., (2012). GLOBE: A twenty year journey into the intriguing world of culture and leadership. Journal of World Business, 47(4), 504–518. https://doi.org/10.1016/j.jwb.2012.01.004
Easterby-Smith, M., & Malina, D. (1999). Cross-Cultural Collaborative Research: Toward Reflexivity. Academy of Management Journal, 42(1), 76–86. https://doi.org/10.5465/256875
Edgar, F., Gray, B., Browning, V., & Dwyer, K. (2014). Cultural drivers of high performing knowledge-intensive service organisations. Journal of Management and Organization, 20(1), 56–78. https://doi.org/10.1017/jmo.2014.19
Ellis, B.D., & Stam, H.J. (2015). Crisis? What crisis? Cross-cultural psychology’s appropriation of cultural psychology. Culture and Psychology, 21(11), 293–317. https://doi.org/10.1177/1354067X15601198
Ely, R.J., & Thomas, D.A. (2001). Cultural Diversity at Work: The Effects of Diversity Perspectives on Work Group Processes and Outcomes. Administrative Science Quarterly, 46(2), 229–273. https://doi.org/10.2307/2667087
Frake, C.O. (1964). How to Ask for a Drink in Subanun. American Anthropologist, 66(6), 127–132.
Francis, J.N.P. (1991). When in Rome? The effects of cultural adaptation on intercultural business negotiations. Journal of International Business Studies, 22(3), 403–428. https://doi.org/10.1057/palgrave.jibs.8490308
Giddens, A. (1991). Modernity and Self-Identity, Self and Society in the late Modern Age. Stanford, CA: Stanford University Press.
Graen, G. (2006). In the Eye of the Beholder: Cross-Cultural Lesson in Leadership from Project GLOBE: A Response Viewed from the Third Culture Bonding (TCB) Model of Cross-Cultural Leadership. Academy of Management Perspectives, 20(4), 95–101. https://doi.org/10.5465/amp.2006.23270309
Guimarães, D.S. (2012). Scientific concepts and public policies: Semiotic-cultural obstacles concerning intergroup and intercultural relationships. Culture and Psychology, 18(9), 345–358. https://doi.org/10.1177/1354067X12446235
Hajro, A., Gibson, C.B., & Pudelko, M. (2015). Knowledge Exchange Processes in Multicultural Teams: Linking Organizational Diversity Climates to Teams’ Effectiveness. Academy of Management Journal, 60(1), 345–372. https://doi.org/10.5465/amj.2014.0442
Harrigan, A. (1988). Entrepreneurship and the national economy. Vital Speeches of the Day, 54, 357–360.
Harris, H., & Kumra, S. (2000). International manager development – Cross‐cultural training in highly diverse environments. Journal of Management Development, 19(7), 602–614. https://doi.org/10.1108/02621710010373278
Harris, P.R. (2004). European leadership in cultural synergy. European Business Review, 16(4), pp. 358–380. https://doi.org/10.1108/09555340410546991
Harris, P.R. (2000). Globalization leadership in European organizations. European Business Review, 12(5), 274–280. https://doi.org/10.1108/09555340010373555
Heidrich, B. (2009). Változó idők nyomában – Kísérlet a magyar és román szervezetkultúra összehasonlítására. Vezetéstudomány, 40(10), 16-27.
House, R.J., Dorfman, P.W., & Javidan, M. (2014). Strategic Leadership across cultures: The GLOBE Study of CEO Leadership Behaviour and Effectiveness in 24 Countries. Thousand Oaks, CA: Sage.
Hiranandani, V. (2012). Diversity management in the Canadian workplace: towards an antiracism approach. Urban Studies Research, Volume 2012, Article ID 385806, 1–13. https://doi.org/10.1155/2012/385806
Hofstede, G., & Bond, M.H. (1984). Hofstede’s Cultural Dimensions – An independent validation using Rokeach’s value survey. Journal of Cross-Cultural Psychology, 15(4), 417-433. https://doi.org/10.1177/0022002184015004003
Hong, Y., Fang, Y., Yang, Y., & Phua, D.Y. (2013). Cultural Attachment: A New Theory and Method to Understand Cross-Cultural Competence. Journal of Cross-Cultural Psychology, 44(6), 1024–1044. https://doi.org/10.1177/0022022113480039
Jahoda, G. (2012). Critical reflections on some recent definitions of “culture”. Culture & Psychology, 18(3), 289-303. https://doi.org/10.1177/1354067X12446229
Jansen, W.S., Vos, M.W., Otten, S., Podsiadlowski, A., & van der Zee, K.I. (2016). Colorblind or colorful? How diversity approaches affect cultural majority and minority employees. Journal of Applied Social Psychology, 46(2), 81–93. https://doi.org/10.1111/jasp.12332
Jones, O., & Gatrell, C. (2014). Editorial: The Future of Writing and Reviewing for IJMR. International Journal of Management Reviews, 16(3), 249–264. ttps://doi.org/10.1111/ijmr.12038
Jorgensen, J.G. (1979). Cross-Cultural Comparisons. Annual Review of Anthropology, 8 , 3 09–331. https://www.annualreviews.org/doi/pdf/10.1146/annurev. an.08.100179.001521
Kaminska, A. (2013). Site-Specificity in the Postsocialist City: Mediation and Memory in the Work of Polish Artists Rafał Jakubowicz and Aleksandra Polisiewicz. Space and Culture, 16(4), 416–434. https://doi.org/10.1177/1206331212452350
Karácsonyi, A. (2016). Szervezeti kultúra típusok a magyar vállalatok körében. Vezetéstudomány, 48(10), 25-34.
Kashima, E.S., & Kashima, Y. (1998). Culture and Language – The case of cultural dimensions and personal pronoun use. Journal of Cross-Cultural Psychology, 29(3), 461-486. https://doi.org/10.1177/0022022198293005
Keller, J., Wen Chen, E., & Leung, A.K.-Y. (2018). How national culture influences individuals’ subjective experience with paradoxical tensions. Cross Cultural and Strategic Management, 25(3), 443–467. https://doi.org/10.1108/CCSM-02-2017-0013
Kroeber, A.L., & Kluckhohn, C. (1952). Culture: A critical review of concepts and definitions. Cambridge, Mass.: The Harvard University Printing Office.
Leong, F.T.L. (2016). Mapping Cross-Cultural Psychology Models and Methods Onto Societal Challenges: Focus on Psychological Mechanisms Across Levels of Analysis. Journal of Cross-Cultural Psychology, 47(1), 28–32. https://doi.org/10.1177/0022022115618026
Mackenzie, A. (2005). Untangling the Unwired: Wi-Fi and the Cultural Inversion of Infrastructure. Space and Culture, 8(3), 269–285. https://doi.org/10.1177/1206331205277464
Malik, A.R., & Singh, P. (2017). Transformational leadership and cultural minorities: a conceptual model. European Business Review, 29(5), 500–514. https://doi.org/10.1108/EBR-12-2015-0181
Matsumoto, D. (2009). Teaching about culture. In R. A. R. Gurung, & L. R. Prieto (Eds.), Getting culture: In-corporating diversity across the curriculum (pp. 3-11). New York NY: Stylus.
McGrath, J. E., Berdahl, J. L., & Arrow, H. (1995). Traits, expectations, culture, and clout: The dynamics of diversity in work groups. In S. E. Jackson & M. N. Ruderman (Eds.), Diversity in work teams: Research paradigms for a changing workplace (pp. 17–45). Washington, DC: American Psychological Association. https://doi.org/10.1037/10189-001
Millasin, A. N. (2019). A szervezetkultúra-kutatások összehasonlításának lehetséges dimenziói, szakirodalmi áttekintés és tipológia. Vezetéstudomány, 50(10), 39-50. https://doi.org/10.14267/VEZTUD.2019.10.04
Mohr, A.T., & Puck, J.F. (2005). Managing functional diversity to improve the performance of international joint ventures. Long Range Planning, 38(2), 163-182. https://doi.org/10.1016/j.lrp.2005.02.004
Moore, K. (2015). The challenges of managing a diverse workforce. The Globe and Mail, Nov.
Oddou, G., & Mendenhall, M. (1984). Person perception in cross-cultural settings: A review of cross-cultural and related cognitive literature. International Journal of Intercultural Relations, 8(1), 77–96. https://doi.org/10.1016/0147-1767(84)90009-9
Osbeck, L.M., Moghaddam, F.M., & Perreault, S. (1997). Similarity and attraction among majority and minority groups in a multicultural context. International Journal of Intercultural Relations, 21(1), 113–123. https://doi.org/10.1016/S0147-1767(96)00016-8
Park, S.H., & Ungson, G.R. (1997). The Effect of National Culture, Organizational Complementarity, and Economic Motivation on Joint Venture Dissolution. The Academy of Management Journal, 40(2), 279–307. https://doi.org/10.5465/256884
Pedersen, B.P. (1991). Multiculturalism as a generic approach to counselling. Journal of Counseing and Development, 70(1), 6–12. https://doi.org/10.1002/j.1556-6676.1991.tb01555.x
Peleg, O., & Rahal, A. (2012). Physiological symptoms and differentiation of self: A cross-cultural examination. International Journal of Intercultural Relations, 36(5), 719–727. https://doi.org/10.1016/j.ijintrel.2012.04.001
Point, S., & Singh, V. (2003). Defining and dimensionalising diversity evidence from corporate websites across Europe. European Management Journal, 21(6), 750–761. https://doi.org/10.1016/j.emj.2003.09.015
Popli, M., Akbar, M., Kumar, V., & Gaur, A. (2016). Reconceptualizing cultural distance: The role of cultural experience reserve in cross-border acquisitions. Journal of World Business, 51(3), 404–412. https://doi.org/10.1016/j.jwb.2015.11.003
Pornpitakpan, C. (1999). The Effects of Cultural Adaptation on Business Relationships: Americans Selling to Japanese and Thais. Journal of International Business Studies, 30(2), 317–337. https://doi.org/10.1057/palgrave.jibs.8490072
Priest, N., Walton, J., White, F., Kowal, E., Baker, A., & Paradies, Y. (2014). Understanding the complexities of ethnic-racial socialization processes for both minority and majority groups: A 30-year systematic review. International Journal of Intercultural Relations, 43(PartB), 139–155. https://doi.org/10.1016/j.ijintrel.2014.08.003
Primecz, H., Kiss, J., & Toarniczky, A. (2019). Diverzitáskategóriák és társadalmi vállalkozások: nemzetközi kitekintés. Vezetéstudomány, 50(10), 61-73. https://doi.org/10.14267/VEZTUD.2019.10.06
Pudelko, M. (2007). Country‐of‐origin, localization, or dominance effect? An empirical investigation of HRM practices in foreign subsidiaries. Human Resource Management, 46(4), 535–559. https://doi.org/10.1002/hrm.20181
Romani, L., Primecz, H., & Bell, R. (2014). There is nothing so practical as four good theories. In Gherke, B., & Claes, M.-T. (Eds.), Global Leadership Practices: A Cross-Cultural Management Perspective (pp. 13-47). New York, NY: Palgrave.
Rupert, J., Jehn, K.A., Van Engen, M.L., & De Reuver, R.S. (2010). Commitment of cultural minorities in organizations: effects of leadership and pressure to conform. Journal of Business and Psychology, 25(1), 25–27. https://doi.org/10.1007/s10869-009-9131-3
Salk, J.E., & Brannen, M.Y. (2000). National Culture, Networks, and Individual Influence in a Multinational Management Team. The Academy of Management Journal, 43(2), 191–202. https://doi.org/10.5465/1556376
Sarala, R.M., & Vaara, E. (2010). Cultural differences, convergence, and crossvergence as explanations of knowledge transfer in international acquisitions. Journal of International Business Studies, 41(8), 1365–1390. https://doi.org/10.1057/jibs.2009.89
Schwartz, S. H. (1994). Are there universal aspects in the content and structure of values? Journal of Social Issues, 50(4), 19-45. https://doi.org/10.1111/j.1540-4560.1994.tb01196.x
Schwartz, S.H. (2009). Culture matters: National value cultures, sources and consequences. In R.S. Wyer, C-y. Chiu, & Y.-y. Hong (Eds.), Understanding Culture: Theory, research and application (pp. 127-150). London: Psychology Press.
Shaffer, M.A., & Harrison, D.A. (1998). Expatriates’ Psychological Withdrawal from International Assignments: Work, Nonwork, and Family Influences. Personnel Psychology, 51(1), 87–118. https://doi.org/10.1111/j.1744-6570.1998.tb00717.x
Shore, L.M., Chung-Herrera, B.G., Dean, M.A., & Ehrhart, K.H. (2009). Diversity in organizations: where are we now and where are we going. Human Resource Management Review, 19(2), 117–133. https://doi.org/10.1016/j.hrmr.2008.10.004
Sieck, W.R., Smith, J.L., & Rasmussen, L.J. (2013). Metacognitive Strategies for Making Sense of Cross-Cultural Encounters. Journal of Cross-Cultural Psychology, 44(6), 1007–1023. https://doi.org/10.1177/0022022113492890
Siegle, R. (1986). The politics of reflexivity: narrative and the constitutive poetics of culture. Baltimore: Johns Hopkins University Press.
Singelis, T.M. (2000). Some Thoughts on the Future of Cross-Cultural Social Psychology. Journal of Cross-Cultural Psychology, 31(1), 76–91. https://doi.org/10.1177/0022022100031001007
Stahl, G.K., Miska, C., Lee, H.-J., & De Luque, M.S. (2017). The upside of cultural differences: Towards a more balanced treatment of culture in cross-cultural management research. Cross Cultural and Strategic Management, 24(1), 2–12. https://doi.org/10.1108/CCSM-11-2016-0191
Starfield, J. (2002). Change, continuity and cultural studies: The development of an alternative humanities curriculum for Vista University, Soweto. International Journal of Cultural Studies, 5(4), 405–426. https://doi.org/10.1177/13678779020050040301
Stening, B.W., & Everett, J.E. (1979a). Direct and Stereotype Cultural Differences. Journal of Cross-Cultural Psychology, 10(2), 203–220. https://doi.org/10.1177/0022022179102007
Stoermer, S., Davies, S., & Froese, F.J. (2017). Expatriates’ Cultural Intelligence, Embeddedness and Knowledge Sharing: A Multilevel Analysis. Academy of Management Annual Meeting Proceedings, 2017(1), 1–6. https://doi.org/10.5465/AMBPP.2017.155
Szkudlarek, B. (2010). Reentry – A review of the literature. International Journal of Intercultural Relations, 34(1), 1–21. https://doi.org/10.1016/j.ijintrel.2009.06.006
Taylor, E.B. (1958). Primitive culture. New York NY: Harper.
Tomaselli, K.G., & Mboti, N. (2013). Doing cultural studies: What is literacy in the age of the post? International Journal of Cultural Studies, 16(5), 521–537. https://doi.org/10.1177/1367877912474564
Torréns, G. M., & Kärtner, J. (2017). The Influence of Socialization on Early Helping From a Cross-Cultural Perspective. Journal of Cross-Cultural Psychology, 48(3), 353–368. https://doi.org/10.1177/0022022117690451
Traavik, L.E.M., & Adavikolanu, A.V. (2016). Attitudes towards diversity: Evidence from business school students from Norway, India and the Czech Republic. Cross Cultural and Strategic Management, 23(3), 450–466. https://doi.org/10.1108/CCSM-12-2013-0189
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence-informed man-agement knowledge by means of systematic review. British Journal of Management, 14(3), 207-222. https://doi.org/10.1111/1467-8551.00375
Triandis, H.C. (1972). The analysis of subjective culture, The analysis of subjective culture. Oxford: Wiley-In-terscience.
Triandis, H.C., Malpass, R.S., & Davidson, A.R. (1971). Cross-Cultural Psychology. Biennial Review of An-thropology, 7, 1–84. https://www.jstor.org/stable/2949227
Trompenars, F., & Hampden-Turner, C. (1997). Riding the Waves of Culture. London: Nickolas Brealey Publishing.
Udy, S.H. (1973). Cross-Cultural Analysis: Methods and Scope. Annual Review of Anthropology, 2, 253–270. https://www.annualreviews.org/doi/pdf/10.1146/annurev.an.02.100173.001345
Usunier, J.-C. (2011). Language as a resource to assess cross-cultural equivalence in quantitative management research. Journal of World Business, 46(3), 314–319. https://doi.org/10.1016/j.jwb.2010.07.002
van Driel, M., & Gabrenya, W.K. (2013). Organizational Cross-Cultural Competence: Approaches to Measurement. Journal of Cross-Cultural Psychology, 44(6), 874–899. https://doi.org/10.1177/0022022112466944
Van Vianen, A.E.M., De Pater, I.E., Kristof-Brown, A.L., & Johnson, E.C. (2004). Fitting in: Surface- and Deep-Level Cultural Differences and Expatriates’ Adjustment. Academy of Management Journal, 47(5), 697–709. https://doi.org/10.5465/20159612
Watson, W.E., Kumar, K., & Michaelsen, L.K. (1993). Cultural Diversity’s Impact on Interaction Process and Performance: Comparing Homogeneous and Diverse Task Groups. The Academy of Management Journal, 36(3), 590–602. https://doi.org/10.5465/256593
Webster, J., & Watson, R.T. (2002). Guest Editorial: Analyzing the Past to Prepare for the Future: Writing a literature Review. MIS Quarterly, 26(2), 13-23. https://www.jstor.org/stable/4132319?casa_token=Y2mZcnAj_nIAAAAA:JKVTPwO6KDvOEPdeA3VavYY0hUNNO-vhFrsh9uDYVainH8DnN6KxuoJMQ7CAQflxYt7BhWW1CYxVIT6pcKY8P-PIWqwzToPvbejQl-1kwG5ak-pOVGXcwA&seq=1#metadata_info_tab_contents
Winter, T. (2015). Cultural Diplomacy, Cosmopolitanism and Global Hierarchy at the Shanghai Expo. Space and Culture, 18(1), 39–54. https://doi.org/10.1177/1206331214534057
Yagi, N., & Kleinberg, J. (2011). Boundary work: An interpretive ethnographic perspective on negotiating and leveraging cross-cultural identity. Journal of International Business Studies, 42(5), 629–653. https://doi.org/10.1057/jibs.2011.10
Zhou, J., & Su, Y. (2010). A Missing Piece of the Puzzle: The Organizational Context in Cultural Patterns of Creativity. Management and Organization Review, 6(3), 391-413. https://doi.org/10.1111/j.1740-8784.2010.00192.x
Downloads
Megjelent
Hogyan kell idézni
Folyóirat szám
Rovat
License
Authors assign copyright to Vezetéstudomány / Budapest Management Review. Authors are responsible for permission to reproduce copyright material from other sources.