Analysis of leadership competencies based on organizational change
Case of education hospitals of Jordan
DOI:
https://doi.org/10.14267/VEZTUD.2022.10.05Keywords:
leadership behavior, organizational change, hospitals, JordanAbstract
Leadership skills and attributes can improve the performance of organizations and contribute to positive and sustainable organizational change, in the dynamically changing healthcare sector too. The study examines the clinical leadership behavior in Educational Hospitals of Jordan and how clinical leadership competencies related to the demographic variab-les. To understand clinical leadership behavior, a quantitative descriptive study was conducted by using an international framework (Medical Leadership Competency Framework). 110 clinical leaders were asked with a validated questionnaire and the data was analyzed by using the multiple variance analysis. In the studied hospitals, the most typical leadership behaviors were integration in clinical leadership, empathy and innovation, and the gender and age of health leaders have a significant impact on the degree of clinical leadership). The development of clinical leadership skills is time-consuming, but essential to be prepared for environmental and organizational change, especially skills related to managing staff and the work environment.
Downloads
References
Aarons, G. A., Ehrhart, M. G., Farahnak, L. R., & Hurlburt, M. S. (2015). Leadership and organizational change for implementation (LOCI): a randomized mixed method pilot study of a leadership and organization development intervention for evidence-based practice implementation. Implementation Science, 10(1), 1-12. http://doi.org/10.1186/s13012-014-0192-y
Abdrbo, A. A. (2012). Self-assessment of leadership behaviors among baccalaureate nursing students with different clinical training experience and nurses. In 2012 International Conference on Management and Education Innovation IPEDR vol.37 (pp. 106-111. Singapore: IACSIT Press. http://www.ipedr.com/vol37/022-ICMEI2012-E00049.pdf
Adam, N. A. (2022). Employees’ Innovative Work Behavior and Change Management Phases in Government Institutions: The Mediating Role of Knowledge Sharing. Administrative Sciences, 12(1), 28. https://doi.org/10.3390/admsci12010028
Agote, L., Aramburu, N., & Lines, R. (2016). Authentic leadership perception, trust in the leader, and followers’ emotions in organizational change processes. The Journal of Applied Behavioral Science, 52(1), 35-63. https://doi.org/10.1177/0021886315617531
Agris, J., Brichto, E., Meacham, M., & Louis, C. (2018). Developing professionalism in healthcare management programs: An examination of accreditation outcomes. The Journal of Health Administration Education, 35(2), 187-203. https://www.ingentaconnect.com/contentone/aupha/jhae/2018/00000035/00000002/art00007?crawler=true
Al-Hussami, M., Hammad, S., & Alsoleihat, F. (2018). The influence of leadership behavior, organizational commitment, organizational support, subjective career success on organizational readiness for change in healthcare organizations. Leadership in Health Services, 31(4), 354-370. https://doi.org/10.1108/lhs-06-2017-0031
Al-Jaradat, O., Nagresh, M., Al-Shegran, A., & Jadellah, N. (2013). Impact of change management on the performance of employees in university libraries in Jordan. European Journal of Business and Management, 5(2), 169-178. https://www.researchgate.net/profile/Abdullah-Al-Shoqran/publication/306098314_Impact_of_change_management_on_the_performance_of_employees_in_university_libraries_in_Jordan/links/57b0d0ea08aeb2cf17c473be/Impact-of-change-management-on-the-performance-of-employees-in-university-libraries-in-Jordan.pdf
Al-Mailam, F. F. (2004). Transactional versus transformational style of leadership—employee perception of leadership efficacy in public and private hospitals in Kuwait. Quality Management in Healthcare, 13(4), 278-284. https://doi.org/10.1097/00019514-200410000-00009
Allam, S. E.-D. M. (2016). Educational and psychological tests and standards. Amman: Dar al-Fikr.
Arnold, J., Silvester, J., Cooper, C. L., Robertson, I. T., & Patterson, F. M. (2005). Work psychology: Understanding human behaviour in the workplace. Harlow: Pearson Education.
Barr, J., & Dowding, L. (2019). Leadership in health care. Thousand Oaks, CA: Sage. https://doi.org/10.1007/s10389-008-0232-7
Battilana, J., Gilmartin, M., Sengul, M., Pache, A., & Alexander, J. A. (2010). Leadership competencies for implementing planned organizational change. The Leadership Quarterly, 21(3), 422-438. https://doi.org/10.1016/j.leaqua.2010.03.007
Begun, J. W., Tornabeni, J., & White, K. R. (2006). Opportunities for Improving Patient Care Through Lateral Integration: The Clinical Nurse Leader. Journal of Healthcare Management, 51(1), 19-25. https://doi.org/10.1097/00115514-200601000-00005
Bernthal, P., & Wellins, R. (2005). Health care global comparison leadership forecast: best practices for tomorrow’s global leaders. Pittsburgh, PA: Development Dimensions International (DDI).
Boedigheimer, S. F., & Gebbie, K. M. (2001). Currently employed public health administrators: are they prepared? Journal of Public Health Management and Practice, 7(1), 30-36. https://doi.org/10.1097/00124784-200107010-00007
Bokor, A. (1996). Leader és manager. Vezetéstudomány, 27(3), 12-21. http://unipub.lib.uni-corvinus.hu/5422/1/VT_1996n3p12.pdf
Bondas, T. (2006). Paths to nursing leadership. Journal of Nursing Management, 14(5), 332-339. https://doi.org/10.1111/j.1365-2934.2006.00620.x
Brooks, I. (2009). Organisational behaviour: individuals, groups and organisation. Harlow: Pearson Education.
Conger, J. (2005). 360 and Competency Frameworks: Are We in the Land of Oz? Presentation to the Corporate Research Forum, London, 22 June.
Cserháti, G., Obermayer, N., Fehérvölgyi, B., & Csizmadia, T. (2021). Az autentikus vezetés jellemzőinek vizsgálata hazai felső vezetők élettörténetében. Vezetéstudomány, 52(4), 109-121. https://doi.org/10.14267/VEZTUD.2021.04.09
Csedő, Z., Zavarkó, M. (2019a). Változásvezetés. Budapest, Magyarország: Akadémiai Kiadó.
Csedő, Z., Zavarkó, M. (2019b). Változás, tudás és innováció a vezetéstudományban: elméleti modellek elemzése és értelmezése. Vezetéstudomány, 50(12), 173-184. https://doi.org/10.14267/VEZTUD.2019.12.15
Csedő, Z., Zavarkó, M., & Sára, Z. (2018). A vállalati innováció által indukált szervezeti változások a magyar energiaszektorban. Vezetéstudomány, 49(2), 53-62. https://doi.org/10.14267/VEZTUD.2018.02.06
Daft, R., & Lane, P. (2008). The leadership experience (4th ed.). Boston, MA: Thomson South-Western.
Daly, J., Jackson, D., Mannix, J., Davidson, P. M., & Hutchinson, M. (2014). The importance of clinical leadership in the hospital setting. Journal of Healthcare Leadership, 6, 75-83. https://doi.org/10.2147/jhl.s46161
Davidson, P. M., Elliott, D., & Daly, J. (2006). Clinical leadership in contemporary clinical practice: implications for nursing in Australia. Journal of Nursing Management, 14(3), 180-187. https://doi.org/10.1111/j.1365-2934.2006.00555.x
De La Rey, C. (2005). Gender, women and leadership. Agenda, 19(65), 4-11. https://doi.org/10.1080/10130950.2005.9674614
Evans, S. M., Murray, A., Patrick, I., Fitzgerald, M., Smith, S., & Cameron, P. (2010). Clinical handover in the trauma setting: a qualitative study of paramedics and trauma team members. Quality and Safety in Health care, 19(6), e57-e57. https://doi.org/10.1136/qshc.2009.039073
Gopee, N., & Galloway, J. (2017). Leadership and management in healthcare. Thousand Oaks, CA: Sage. Gunther, M., Evans, G., Mefford, L., & Coe, T. R. (2007). The relationship between leadership styles and empathy among student nurses. Nursing Outlook, 55(4), 196-201. https://doi.org/10.1016/j.outlook.2007.01.013
Holten, A.-L., & Brenner, S. O. (2015). Leadership style and the process of organizational change. Leadership & Organization Development Journal, 36(1), 2-16. https://doi.org/10.1108/lodj-11-2012-0155
Janssen, O., & Van Yperen, N. W. (2004). Employees’ goal orientations, the quality of leader-member exchange, and the outcomes of job performance and job satisfaction. Academy of Management Journal, 47(3), 368-384. https://doi.org/10.2307/20159587
Jonas, S., McCay, L., & Keogh, B. (2011). The importance of clinical leadership. In Swanwick, T. & McKimm, J. (Eds.), ABC of clinical leadership ( pp. 1-3). Chichester: Wiley. https://scele.ui.ac.id/berkas_kolaborasi/konten/MKK_2014genap/ABC.pdf#page=11
Kakemam, E., Liang, Z., Janati, A., Arab-Zozani, M., Mohaghegh, B., & Gholizadeh, M. (2020). Leadership and Management Competencies for Hospital Managers: A Systematic Review and Best-Fit Framework Synthesis. Journal of Healthcare Leadership, 12, 59-68. https://doi.org/10.2147/jhl.s265825
Katsaros, K. K., Tsirikas, A. N., & Kosta, G. C. (2020). The impact of leadership on firm financial performance: the mediating role of employees’ readiness to change. Leadership & Organization Development Journal, 41(3), 333-347. https://doi.org/10.1108/lodj-02-2019-0088
Kazmi, S.A.Z., & Naaranoja, M. (2019). Healthcare Transformation Through Change Management Process for Innovation. In Kantola, J.I., Nazir, S., & Barath, T. (Eds.), Advances in Human Factors, Business Management and Society. AHFE 2018. Advances in Intelligent Systems and Computing, vol 783 (pp. 380–389). Cham: Springer. https://doi.org/10.1007/978-3-319-94709-9_36
Kershaw, T., Ellis, K. R., Yoon, H., Schafenacker, A., Katapodi, M., & Northouse, L. (2015). The interdependence of advanced cancer patients’ and their family caregivers’ mental health, physical health, and self-efficacy over time. Annals of Behavioral Medicine, 49(6), 901-911. https://doi.org/10.1007/s12160-015-9743-y
Kramer, M., Schmalenberg, C., & Maguire, P. (2004). Essentials of a magnetic work environment part 4. Nursing2020, 34(9), 44-48. https://doi.org/10.1097/00152193-200409000-00039
Kranzer, K., Bekker, L.-G., Van Schaik, N., Thebus, L., Dawson, M., Caldwell, J., Hausler, H., Grant, R., & Wood, R. (2010). Community health care workers in South Africa are at increased risk for tuberculosis. South African Medical Journal, 100(4), 224-226. https://doi.org/10.7196/samj.3903
Krenyácz, É. (2015). A hazai egészségügyi intézmények kontrolling-rendszere. Statisztikai Szemle, 93(8-9), 823-843. https://doi.org/10.14267/phd.2018003
Krenyácz, É. (2017.) A kórházi kontrolling paradoxona ‒ felemelkedés és/vagy devalválódás? Vezetéstudomány, 48(8-9). 22-34. https://doi.org/10.14267/VEZTUD.2017.09.03
Komashie, A., Mousavi, A., & Gore, J. (2007). Quality management in healthcare and industry. Journal of Management History, 13(4), 359-370. https://doi.org/10.1108/17511340710819598
Kumah, E., Ankomah, S. E., & Antwi, F. (2016). The role of first-line managers in healthcare change management: A Ghanaian context. International Journal of Biosciences, Healthcare Technology and Management, 6(3), 20-33. https://www.researchgate.net/profile/Samuel-Ankomah-2/publication/310160596_The_Role_of_First-Line_Managers_in_Healthcare_Change_Management_A_Ghanaian_Context/links/5829d35308aef19cb804fe53/The-Role-of-First-Line-Managers-in-Healthcare-Change-Management-A-Ghanaian-Context.pdf
Leadership Academy, N. (2011). Clinical Leadership Competency Framework. NHS Institute for Innovation and Improvement, Coventry House, University of Warwick Campus, Coventry. https://www.leadershipacademy.nhs.uk/wp-content/uploads/2012/11/NHSLeadership-Framework-LeadershipFramework.pdf
Ledlow, G. J. R., & Coppola, M. N. (2013). Leadership for health professionals. London: Jones & Bartlett Learning.
Lorenzi, N. M., & Riley, R. T. (2013). Organizational aspects of health informatics: managing technological change. New York: Springer Science & Business Media. https://doi.org/10.1007/978-1-4757-4184-1_13
Mah’d Alloubani, A., Almatari, M., & Almukhtar, M. M. (2014). Effects of leadership styles on quality of services in healthcare. European Scientific Journal, 10(18), 118-129. https://doi.org/10.19044/esj.2014.v10n18p%25p
Mair, F. S., May, C., O’Donnell, C., Finch, T., Sullivan, F., & Murray, E. (2012). Factors that promote or inhibit the implementation of e-health systems: an explana tory systematic review. Bulletin of the World Health Organization, 90(5), 357-364. https://doi.org/10.2471/blt.11.099424
Martin, J. S., McCormack, B., Fitzsimons, D., & Spirig, R. (2012). Evaluation of a clinical leadership programme for nurse leaders. Journal of Nursing Management, 20(1), 72-80. https://doi.org/10.1111/j.1365-2834.2011.01271.x
Miller, L., Rankin, N., & Neathey, F. (2001). Competency Frameworks in UK Organizations. London: CIPD.
Moen, C., & Core, G. (2012). Demystifying ward nurse manager’s approach to managing change. International Journal of Clinical Leadership, 17(4), 251-259. http://edgehill.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=aph&AN=86214358&site=ehost-live&-scope=site
Mosadeghrad, A. M. (2014). Factors affecting medical service quality. Iranian Journal of Public Health, 43(2), 210. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4450689/
Nilsen, P., Seing, I., Ericsson, C., Birken, S. A., & Schildmeijer, K. (2020). Characteristics of successful changes in health care organizations: an interview study with physicians, registered nurses and assistant nurses. BMC Health Services Research, 20(1), 1-8. https://doi.org/10.1186/s12913-020-4999-8
Norzailan, Z., Yusof, S. M., & Othman, R. (2016). Developing strategic leadership competencies. Journal of Advanced Management Science Vol, 4(1), 66-71. https://doi.org/10.12720/joams.4.1.66-71
Pagon, M., Banutai,E., and Bizjak, U. (2008). Leadership competencies for successful change management. University of Maribor, Slovenia, EUPAN. https://www.dgaep.gov.pt/upload/RI_estudos%20Presidências/studyseslovenis_LEADERSHIP_COMPETENCIES.pdf
Salhani, D., & Coulter, I. (2009). The politics of interprofessional working and the struggle for professional autonomy in nursing. Social Science & Medicine, 68(7), 1221-1228. https://doi.org/10.1016/j.socscimed.2009.01.041
Salmond, S. W., & Echevarria, M. (2017). Healthcare transformation and changing roles for nursing. Orthopedic Nursing, 36(1), 12-25. https://doi.org/10.1097/nor.0000000000000320
Santra, S., & Alat, P. (2021). Adaptive leadership of doctors during COVID-19. Leadership in Health Services, 35(2), 246-266 https://doi.org/10.1108/lhs-08-2021-0073
Sabbaghu, O., Cavanagh, G.F. & Hipskind, T. (2013, November 29). Service-Learning and Leadership: Evidence from Teaching Financial Literacy. Journal of Business Ethics, 118, 127-137. https://doi.org/10.1007/s10551-012-1545-6
Shaheen, R., Faqeih, E., Seidahmed, M. Z., Sunker, A., Alali, F. E., Khadijah, A., & Alkuraya, F. S. (2011). A TCTN2 mutation defines a novel Meckel Gruber syndrome locus. Human Mutation, 32(6), 573-578. https://doi.org/10.1002/humu.21507
Silva, V. L. d. S., Camelo, S. H. H., Soares, M. I., Resck, Z. M. R., Chaves, L. D. P., Santos, F. C. d., & Leal, L. A. (2017). Leadership practices in hospital nursing: a self of manager nurses. Revista da Escola de Enfermagem da USP, 51, e03206. https://doi.org/10.1590/s1980-220x2016099503206
Sims Jr, H. P., Faraj, S., & Yun, S. (2009). When should a leader be directive or empowering? How to develop your own situational theory of leadership. Business Horizons, 52(2), 149-158. https://doi.org/10.4324/9781315696874-2
Stanley, D. (2011). Clinical leadership: Innovation into action. London: Palgrave Macmillan.
Stanley, D. J. (2012). Clinical leadership and innovation. Journal of Nursing Education and Practice, 2(2), 119- 126. https://doi.org/10.5430/jnep.v2n2p119
Van Rossum, L., Aij, K. H., Simons, F. E., Van der Eng, N., & Ten Have, W. D. (2016). Lean healthcare from a change management perspective. Journal of Health Organization and Management, 30(3), 475-493. https://doi.org/10.1108/jhom-06-2014-0090
Weiner, B. J. (2020). A theory of organizational readiness for change. In Handbook on implementation science (pp. 215-232). Cheltenham, UK: Edward Elgar Publishing. https://doi.org/10.4337/9781788975995.00015
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Vezetéstudomány / Budapest Management Review
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors assign copyright to Vezetéstudomány / Budapest Management Review. Authors are responsible for permission to reproduce copyright material from other sources.