Analysis of leadership competencies based on organizational change

Case of education hospitals of Jordan

Authors

DOI:

https://doi.org/10.14267/VEZTUD.2022.10.05

Keywords:

leadership behavior, organizational change, hospitals, Jordan

Abstract

Leadership skills and attributes can improve the performance of organizations and contribute to positive and sustainable organizational change, in the dynamically changing healthcare sector too. The study examines the clinical leadership behavior in Educational Hospitals of Jordan and how clinical leadership competencies related to the demographic variab-les. To understand clinical leadership behavior, a quantitative descriptive study was conducted by using an international framework (Medical Leadership Competency Framework). 110 clinical leaders were asked with a validated questionnaire and the data was analyzed by using the multiple variance analysis. In the studied hospitals, the most typical leadership behaviors were integration in clinical leadership, empathy and innovation, and the gender and age of health leaders have a significant impact on the degree of clinical leadership). The development of clinical leadership skills is time-consuming, but essential to be prepared for environmental and organizational change, especially skills related to managing staff and the work environment.

Downloads

Download data is not yet available.

Author Biographies

Éva Krenyácz, Corvinus University of Budapest

Assistant Professor

Rana Asaad Mohammed Alotaiby, Corvinus University of Budapest

PhD student

References

Aarons, G. A., Ehrhart, M. G., Farahnak, L. R., & Hurlburt, M. S. (2015). Leadership and organizational change for implementation (LOCI): a randomized mixed method pilot study of a leadership and organization development intervention for evidence-based practice implementation. Implementation Science, 10(1), 1-12. http://doi.org/10.1186/s13012-014-0192-y

Abdrbo, A. A. (2012). Self-assessment of leadership behaviors among baccalaureate nursing students with different clinical training experience and nurses. In 2012 International Conference on Management and Education Innovation IPEDR vol.37 (pp. 106-111. Singapore: IACSIT Press. http://www.ipedr.com/vol37/022-ICMEI2012-E00049.pdf

Adam, N. A. (2022). Employees’ Innovative Work Behavior and Change Management Phases in Government Institutions: The Mediating Role of Knowledge Sharing. Administrative Sciences, 12(1), 28. https://doi.org/10.3390/admsci12010028

Agote, L., Aramburu, N., & Lines, R. (2016). Authentic leadership perception, trust in the leader, and followers’ emotions in organizational change processes. The Journal of Applied Behavioral Science, 52(1), 35-63. https://doi.org/10.1177/0021886315617531

Agris, J., Brichto, E., Meacham, M., & Louis, C. (2018). Developing professionalism in healthcare management programs: An examination of accreditation outcomes. The Journal of Health Administration Education, 35(2), 187-203. https://www.ingentaconnect.com/contentone/aupha/jhae/2018/00000035/00000002/art00007?crawler=true

Al-Hussami, M., Hammad, S., & Alsoleihat, F. (2018). The influence of leadership behavior, organizational commitment, organizational support, subjective career success on organizational readiness for change in healthcare organizations. Leadership in Health Services, 31(4), 354-370. https://doi.org/10.1108/lhs-06-2017-0031

Al-Jaradat, O., Nagresh, M., Al-Shegran, A., & Jadellah, N. (2013). Impact of change management on the performance of employees in university libraries in Jordan. European Journal of Business and Management, 5(2), 169-178. https://www.researchgate.net/profile/Abdullah-Al-Shoqran/publication/306098314_Impact_of_change_management_on_the_performance_of_employees_in_university_libraries_in_Jordan/links/57b0d0ea08aeb2cf17c473be/Impact-of-change-management-on-the-performance-of-employees-in-university-libraries-in-Jordan.pdf

Al-Mailam, F. F. (2004). Transactional versus transformational style of leadership—employee perception of leadership efficacy in public and private hospitals in Kuwait. Quality Management in Healthcare, 13(4), 278-284. https://doi.org/10.1097/00019514-200410000-00009

Allam, S. E.-D. M. (2016). Educational and psychological tests and standards. Amman: Dar al-Fikr.

Arnold, J., Silvester, J., Cooper, C. L., Robertson, I. T., & Patterson, F. M. (2005). Work psychology: Understanding human behaviour in the workplace. Harlow: Pearson Education.

Barr, J., & Dowding, L. (2019). Leadership in health care. Thousand Oaks, CA: Sage. https://doi.org/10.1007/s10389-008-0232-7

Battilana, J., Gilmartin, M., Sengul, M., Pache, A., & Alexander, J. A. (2010). Leadership competencies for implementing planned organizational change. The Leadership Quarterly, 21(3), 422-438. https://doi.org/10.1016/j.leaqua.2010.03.007

Begun, J. W., Tornabeni, J., & White, K. R. (2006). Opportunities for Improving Patient Care Through Lateral Integration: The Clinical Nurse Leader. Journal of Healthcare Management, 51(1), 19-25. https://doi.org/10.1097/00115514-200601000-00005

Bernthal, P., & Wellins, R. (2005). Health care global comparison leadership forecast: best practices for tomorrow’s global leaders. Pittsburgh, PA: Development Dimensions International (DDI).

Boedigheimer, S. F., & Gebbie, K. M. (2001). Currently employed public health administrators: are they prepared? Journal of Public Health Management and Practice, 7(1), 30-36. https://doi.org/10.1097/00124784-200107010-00007

Bokor, A. (1996). Leader és manager. Vezetéstudomány, 27(3), 12-21. http://unipub.lib.uni-corvinus.hu/5422/1/VT_1996n3p12.pdf

Bondas, T. (2006). Paths to nursing leadership. Journal of Nursing Management, 14(5), 332-339. https://doi.org/10.1111/j.1365-2934.2006.00620.x

Brooks, I. (2009). Organisational behaviour: individuals, groups and organisation. Harlow: Pearson Education.

Conger, J. (2005). 360 and Competency Frameworks: Are We in the Land of Oz? Presentation to the Corporate Research Forum, London, 22 June.

Cserháti, G., Obermayer, N., Fehérvölgyi, B., & Csizmadia, T. (2021). Az autentikus vezetés jellemzőinek vizsgálata hazai felső vezetők élettörténetében. Vezetéstudomány, 52(4), 109-121. https://doi.org/10.14267/VEZTUD.2021.04.09

Csedő, Z., Zavarkó, M. (2019a). Változásvezetés. Budapest, Magyarország: Akadémiai Kiadó.

Csedő, Z., Zavarkó, M. (2019b). Változás, tudás és innováció a vezetéstudományban: elméleti modellek elemzése és értelmezése. Vezetéstudomány, 50(12), 173-184. https://doi.org/10.14267/VEZTUD.2019.12.15

Csedő, Z., Zavarkó, M., & Sára, Z. (2018). A vállalati innováció által indukált szervezeti változások a magyar energiaszektorban. Vezetéstudomány, 49(2), 53-62. https://doi.org/10.14267/VEZTUD.2018.02.06

Daft, R., & Lane, P. (2008). The leadership experience (4th ed.). Boston, MA: Thomson South-Western.

Daly, J., Jackson, D., Mannix, J., Davidson, P. M., & Hutchinson, M. (2014). The importance of clinical leadership in the hospital setting. Journal of Healthcare Leadership, 6, 75-83. https://doi.org/10.2147/jhl.s46161

Davidson, P. M., Elliott, D., & Daly, J. (2006). Clinical leadership in contemporary clinical practice: implications for nursing in Australia. Journal of Nursing Management, 14(3), 180-187. https://doi.org/10.1111/j.1365-2934.2006.00555.x

De La Rey, C. (2005). Gender, women and leadership. Agenda, 19(65), 4-11. https://doi.org/10.1080/10130950.2005.9674614

Evans, S. M., Murray, A., Patrick, I., Fitzgerald, M., Smith, S., & Cameron, P. (2010). Clinical handover in the trauma setting: a qualitative study of paramedics and trauma team members. Quality and Safety in Health care, 19(6), e57-e57. https://doi.org/10.1136/qshc.2009.039073

Gopee, N., & Galloway, J. (2017). Leadership and management in healthcare. Thousand Oaks, CA: Sage. Gunther, M., Evans, G., Mefford, L., & Coe, T. R. (2007). The relationship between leadership styles and empathy among student nurses. Nursing Outlook, 55(4), 196-201. https://doi.org/10.1016/j.outlook.2007.01.013

Holten, A.-L., & Brenner, S. O. (2015). Leadership style and the process of organizational change. Leadership & Organization Development Journal, 36(1), 2-16. https://doi.org/10.1108/lodj-11-2012-0155

Janssen, O., & Van Yperen, N. W. (2004). Employees’ goal orientations, the quality of leader-member exchange, and the outcomes of job performance and job satisfaction. Academy of Management Journal, 47(3), 368-384. https://doi.org/10.2307/20159587

Jonas, S., McCay, L., & Keogh, B. (2011). The importance of clinical leadership. In Swanwick, T. & McKimm, J. (Eds.), ABC of clinical leadership ( pp. 1-3). Chichester: Wiley. https://scele.ui.ac.id/berkas_kolaborasi/konten/MKK_2014genap/ABC.pdf#page=11

Kakemam, E., Liang, Z., Janati, A., Arab-Zozani, M., Mohaghegh, B., & Gholizadeh, M. (2020). Leadership and Management Competencies for Hospital Managers: A Systematic Review and Best-Fit Framework Synthesis. Journal of Healthcare Leadership, 12, 59-68. https://doi.org/10.2147/jhl.s265825

Katsaros, K. K., Tsirikas, A. N., & Kosta, G. C. (2020). The impact of leadership on firm financial performance: the mediating role of employees’ readiness to change. Leadership & Organization Development Journal, 41(3), 333-347. https://doi.org/10.1108/lodj-02-2019-0088

Kazmi, S.A.Z., & Naaranoja, M. (2019). Healthcare Transformation Through Change Management Process for Innovation. In Kantola, J.I., Nazir, S., & Barath, T. (Eds.), Advances in Human Factors, Business Management and Society. AHFE 2018. Advances in Intelligent Systems and Computing, vol 783 (pp. 380–389). Cham: Springer. https://doi.org/10.1007/978-3-319-94709-9_36

Kershaw, T., Ellis, K. R., Yoon, H., Schafenacker, A., Katapodi, M., & Northouse, L. (2015). The interdependence of advanced cancer patients’ and their family caregivers’ mental health, physical health, and self-efficacy over time. Annals of Behavioral Medicine, 49(6), 901-911. https://doi.org/10.1007/s12160-015-9743-y

Kramer, M., Schmalenberg, C., & Maguire, P. (2004). Essentials of a magnetic work environment part 4. Nursing2020, 34(9), 44-48. https://doi.org/10.1097/00152193-200409000-00039

Kranzer, K., Bekker, L.-G., Van Schaik, N., Thebus, L., Dawson, M., Caldwell, J., Hausler, H., Grant, R., & Wood, R. (2010). Community health care workers in South Africa are at increased risk for tuberculosis. South African Medical Journal, 100(4), 224-226. https://doi.org/10.7196/samj.3903

Krenyácz, É. (2015). A hazai egészségügyi intézmények kontrolling-rendszere. Statisztikai Szemle, 93(8-9), 823-843. https://doi.org/10.14267/phd.2018003

Krenyácz, É. (2017.) A kórházi kontrolling paradoxona ‒ felemelkedés és/vagy devalválódás? Vezetéstudomány, 48(8-9). 22-34. https://doi.org/10.14267/VEZTUD.2017.09.03

Komashie, A., Mousavi, A., & Gore, J. (2007). Quality management in healthcare and industry. Journal of Management History, 13(4), 359-370. https://doi.org/10.1108/17511340710819598

Kumah, E., Ankomah, S. E., & Antwi, F. (2016). The role of first-line managers in healthcare change management: A Ghanaian context. International Journal of Biosciences, Healthcare Technology and Management, 6(3), 20-33. https://www.researchgate.net/profile/Samuel-Ankomah-2/publication/310160596_The_Role_of_First-Line_Managers_in_Healthcare_Change_Management_A_Ghanaian_Context/links/5829d35308aef19cb804fe53/The-Role-of-First-Line-Managers-in-Healthcare-Change-Management-A-Ghanaian-Context.pdf

Leadership Academy, N. (2011). Clinical Leadership Competency Framework. NHS Institute for Innovation and Improvement, Coventry House, University of Warwick Campus, Coventry. https://www.leadershipacademy.nhs.uk/wp-content/uploads/2012/11/NHSLeadership-Framework-LeadershipFramework.pdf

Ledlow, G. J. R., & Coppola, M. N. (2013). Leadership for health professionals. London: Jones & Bartlett Learning.

Lorenzi, N. M., & Riley, R. T. (2013). Organizational aspects of health informatics: managing technological change. New York: Springer Science & Business Media. https://doi.org/10.1007/978-1-4757-4184-1_13

Mah’d Alloubani, A., Almatari, M., & Almukhtar, M. M. (2014). Effects of leadership styles on quality of services in healthcare. European Scientific Journal, 10(18), 118-129. https://doi.org/10.19044/esj.2014.v10n18p%25p

Mair, F. S., May, C., O’Donnell, C., Finch, T., Sullivan, F., & Murray, E. (2012). Factors that promote or inhibit the implementation of e-health systems: an explana tory systematic review. Bulletin of the World Health Organization, 90(5), 357-364. https://doi.org/10.2471/blt.11.099424

Martin, J. S., McCormack, B., Fitzsimons, D., & Spirig, R. (2012). Evaluation of a clinical leadership programme for nurse leaders. Journal of Nursing Management, 20(1), 72-80. https://doi.org/10.1111/j.1365-2834.2011.01271.x

Miller, L., Rankin, N., & Neathey, F. (2001). Competency Frameworks in UK Organizations. London: CIPD.

Moen, C., & Core, G. (2012). Demystifying ward nurse manager’s approach to managing change. International Journal of Clinical Leadership, 17(4), 251-259. http://edgehill.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=aph&AN=86214358&site=ehost-live&-scope=site

Mosadeghrad, A. M. (2014). Factors affecting medical service quality. Iranian Journal of Public Health, 43(2), 210. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4450689/

Nilsen, P., Seing, I., Ericsson, C., Birken, S. A., & Schildmeijer, K. (2020). Characteristics of successful changes in health care organizations: an interview study with physicians, registered nurses and assistant nurses. BMC Health Services Research, 20(1), 1-8. https://doi.org/10.1186/s12913-020-4999-8

Norzailan, Z., Yusof, S. M., & Othman, R. (2016). Developing strategic leadership competencies. Journal of Advanced Management Science Vol, 4(1), 66-71. https://doi.org/10.12720/joams.4.1.66-71

Pagon, M., Banutai,E., and Bizjak, U. (2008). Leadership competencies for successful change management. University of Maribor, Slovenia, EUPAN. https://www.dgaep.gov.pt/upload/RI_estudos%20Presidências/studyseslovenis_LEADERSHIP_COMPETENCIES.pdf

Salhani, D., & Coulter, I. (2009). The politics of interprofessional working and the struggle for professional autonomy in nursing. Social Science & Medicine, 68(7), 1221-1228. https://doi.org/10.1016/j.socscimed.2009.01.041

Salmond, S. W., & Echevarria, M. (2017). Healthcare transformation and changing roles for nursing. Orthopedic Nursing, 36(1), 12-25. https://doi.org/10.1097/nor.0000000000000320

Santra, S., & Alat, P. (2021). Adaptive leadership of doctors during COVID-19. Leadership in Health Services, 35(2), 246-266 https://doi.org/10.1108/lhs-08-2021-0073

Sabbaghu, O., Cavanagh, G.F. & Hipskind, T. (2013, November 29). Service-Learning and Leadership: Evidence from Teaching Financial Literacy. Journal of Business Ethics, 118, 127-137. https://doi.org/10.1007/s10551-012-1545-6

Shaheen, R., Faqeih, E., Seidahmed, M. Z., Sunker, A., Alali, F. E., Khadijah, A., & Alkuraya, F. S. (2011). A TCTN2 mutation defines a novel Meckel Gruber syndrome locus. Human Mutation, 32(6), 573-578. https://doi.org/10.1002/humu.21507

Silva, V. L. d. S., Camelo, S. H. H., Soares, M. I., Resck, Z. M. R., Chaves, L. D. P., Santos, F. C. d., & Leal, L. A. (2017). Leadership practices in hospital nursing: a self of manager nurses. Revista da Escola de Enfermagem da USP, 51, e03206. https://doi.org/10.1590/s1980-220x2016099503206

Sims Jr, H. P., Faraj, S., & Yun, S. (2009). When should a leader be directive or empowering? How to develop your own situational theory of leadership. Business Horizons, 52(2), 149-158. https://doi.org/10.4324/9781315696874-2

Stanley, D. (2011). Clinical leadership: Innovation into action. London: Palgrave Macmillan.

Stanley, D. J. (2012). Clinical leadership and innovation. Journal of Nursing Education and Practice, 2(2), 119- 126. https://doi.org/10.5430/jnep.v2n2p119

Van Rossum, L., Aij, K. H., Simons, F. E., Van der Eng, N., & Ten Have, W. D. (2016). Lean healthcare from a change management perspective. Journal of Health Organization and Management, 30(3), 475-493. https://doi.org/10.1108/jhom-06-2014-0090

Weiner, B. J. (2020). A theory of organizational readiness for change. In Handbook on implementation science (pp. 215-232). Cheltenham, UK: Edward Elgar Publishing. https://doi.org/10.4337/9781788975995.00015

Downloads

Published

2022-10-10

How to Cite

Krenyácz, Éva, & Alotaiby, R. A. M. . (2022). Analysis of leadership competencies based on organizational change: Case of education hospitals of Jordan. Vezetéstudomány Budapest Management Review, 53(10), 56–67. https://doi.org/10.14267/VEZTUD.2022.10.05

Issue

Section

Articles