The value of leadership in small enterprises from their employees’ perspective
DOI:
https://doi.org/10.14267/VEZTUD.2023.05.04Kulcsszavak:
alkalmazotti perspektíva, vezetés, szervezeti működés, kisvállalkozásAbsztrakt
A vezetés elmélete és gyakorlata alaposan tanulmányozott téma, de a vezetők és követőik közötti kapcsolatok és helyzetek komplexitása továbbra is foglalkoztatja a kutatókat. Jelen kutatás a szakirodalomban meglévő hiányt kívánja kielégíteni azáltal, hogy kvalitatív megközelítéssel azonosítja a független kis éttermek tulajdonosai számára a sikeres vezetővé váláshoz szükséges ideális tulajdonságokat, az étterem alkalmazottainak véleményét kikérve. A kisvállalkozásokat vezetők gondolatainak és tapasztalatainak vizsgálatára, a vezetés fontosságának feltárására a kutatás kvalitatív módszertant alkalmaz. Az adatok egy tizenkét alkalmazottat foglalkoztató kis indiai étteremből és annak két fiókjából kerültek feldolgozásra interjúk segítségével. Az interjúk két külön fókuszcsoportban készültek. Az esettanulmány célja az volt, hogy a résztvevők saját szavaikon keresztül értelmezzék és tudatosítsák tapasztalataikat. A tanulmány megállapításai a kisvállalkozások, különösen az éttermek vezetésének számos fontos tulajdonságát tárta fel, mint például a tisztelet, az együttérzés, a hatékony kommunikáció, a tapasztalat és a jólszervezettség.
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