Neuromarketing attitűdök, módszerek és hatások a stratégiai és operatív döntésekre

Authors

  • István Piskóti University of Miskolc
  • László Nagy University of Miskolc

DOI:

https://doi.org/10.14267/VEZTUD.2020.03.07

Keywords:

neuromarketing, consumer neuroscience, brand research, marketing mix, marketing research

Abstract

The neuromarketing studies of the last fifteen years, despite their theoretical and practical results, are still in the center of a vital and sometimes passionate debate. Some researchers think that processes in brain, like decision making are so unique that it is impossible to identify a general formula to understand and influence them. Others believe that the ethical issues of neuromarketing are so delicate that as a marketing methodology, cannot be used as long as these questions are not properly regulated. Neuromarketing believers think that neuromarketing can offer the best and only way to better understand the needs and motives of consumers. This knowledge can help innovate better products and services, gaining a competitive edge and increase effectiveness. In this paper, the authors are examining, based on an international study, the attitudes of local marketing professionals and marketing academics towards neuromarketing researches. They are also trying to demonstrate through the results of a specific neuromarketing study, how useful a neuromarketing research can be, supporting brands to optimize brand loyalty and brand atittude.

Downloads

Download data is not yet available.

Author Biographies

István Piskóti, University of Miskolc

Full Professor

László Nagy, University of Miskolc

PhD student

References

Ariely, D., & Berns, G. S. (2010). Neuromarketing: the hope and hype of neuroimaging in business. Nature Reviews Neuroscience, 11(4), 284. https://doi.org/10.1038/nrn2795

Bauer, A., & Berács, J.(2006). Marketing. Budapest: Aula Kiadó.

Bischof, N. (2009). Psychologie: Ein Grundkurs für Anspruchsvolle. Stuttgart: Kohlhammer.

Burmann, C., & Boch, S. (2010). Implikationen neuroökonomischer Forschungsergebnisse für die identitätsbasierte Führung von FMCGPremiummarken. In Lehrstuhl für Innovatives Markenmanagement (LiM) (pp. 1-94). Bremen: Universität Bremen.

Butler, M. J. (2008). Neuromarketing and the perception of knowledge. Journal of Consumer Behaviour, 7(4-5), 415-419. https://doi.org/10.1002/cb.260

Esch, F.-R. (2008). Strategie und Technik der Markenführung (5. A ufl.). M ünchen: Vahlen. https://doi.org/10.15358/9783800648573

Eser, Z., Isin, F. B., & Tolon, M. (2011). Perceptions of marketing academics, neurologists, and marketing professionals about neuromarketing. Journal of Marketing Management, 27(7-8), 854-868. https://doi.org/10.1080/02672571003719070

Fortunato, V. C. R., Giraldi, J. D. M. E., & de Oliveira, J. H. C. (2014). A review of studies on neuromarketing: Practical results, techniques, contributions and limitations. Journal of Management Research, 6(2), 201. https://doi.org/10.5296/jmr.v6i2.5446

French, J. R., Raven, B., Cartwright, D., & Zander, A. F. (1968). The bases of social power. In Cartwright, D. & Zander, A.F. (Eds.), Group Dynamics (pp. 607–623). Evanston, Ill.: Row Peterson.

Fugate, D. L. (2008). Marketing services more effectively with neuromarketing research: A look into the future. Journal of Services Marketing, 22(2), 170-173. https://doi.org/10.1108/08876040810862903

Gernsheimer, O., Raab, G., & Schindler, M. (2009). Einführung in die Welt des Neuromarketing. In Neuromarketing. Grundlagen–Erkenntnisse–Anwendungen (pp.1-28). W iesbaden: G abler. https://doi.org/10.1007/978-3-8349-8364-0_1

Häusel, H.-G. (2008). Brain View (2. Aufl.). Planegg/München: Rudolf Haufe.

Held, D., & Scheier, C. (2013). Was Marken erfolgreich macht: Neuropsychologie in der Markenführung (Vol.97). Freiburg: Haufe-Lexware.

Hubert, M., & Kenning, P. (2008). A current overview of consumer neuroscience. Journal of Consumer Behaviour, 7(4-5), 272-292. https://doi.org/10.1002/cb.251

Hubert, M. (2010). Does neuroeconomics give new impetus to economic and consumer research? Journal of Economic Psychology, 31(5), 812-817. https://doi.org/10.1016/j.joep.2010.03.009

Javor, A., Koller, M., Lee, N., Chamberlain, L., & Ransmayr, G. (2013). Neuromarketing and consumer neuroscience: contributions to neurology. BMC Neurology, 13(1), 13. https://doi.org/10.1186/1471-2377-13-13

Kahneman, D. (2003). A perspective on judgment and choice: mapping bounded rationality. American Psychologist, 58(9), 697-720. https://doi.org/10.1037/0003-066x.58.9.697

Ketskeméty, L., Izsó, L., & Könyves Tóth, E. (2011). Bevezetés az IBM SPSS Statistics programrendszerbe. Budapest: Artéria Stúdió Kft.

Klucharev, V., Smidts, A., & Fernández, G. (2008). Brain mechanisms of persuasion: how ‘expert power’modulates memory and attitudes. Social Cognitive and Affective Neuroscience, 3(4), 353-366. https://doi.org/10.1093/scan/nsn022

Krähe, J.(2009). Erkenntnisse des Neuromarketing für die Positionierung von Marken – dargestellt anhand von Beispielen ( Thesis). B erufsakademie G öttingen, Göttingen. Retrieved from https://www.vwagoettingen.de/assets/media/Kraehe_Julia_Thesis.PDF

Lee, N., Broderick, A. J., & Chamberlain, L. (2007). What is ‘neuromarketing’? A discussion and agenda for future research. International Journal of Psychophysiology, 63(2), 199-204. https://doi.org/10.1016/j.ijpsycho.2006.03.007

Marci, C. D. (2008). Minding the gap: The evolving relationships between affective neuroscience and advertising research. International Journal of Advertising, 27(3), 473-475.

McClure, S. M., Li, J., Tomlin, D., Cypert, K. S., Montague, L. M., & Montague, P. R. (2004). Neural correlates of behavioral preference for culturally familiar drinks. Neuron, 44(2), 379-387. https://doi.org/10.1016/j.neuron.2004.09.019.

Meaningful Brand Study (2017) http://dk.havas.com/wp-content/uploads/sites/37/2017/02/mb17_brochure_final_web.pdf

Morin, C. (2011). Neuromarketing: the new science of consumer behavior. Society, 48(2), 131-135. https://doi.org/10.1007/s12115-010-9408-1

Nufer,G., & Wallmeier,M.(2010): Neuromarketing (Working Papers on Marketing + Management Nr. 6.). Reutlingen: Hochschule Reutlingen.

Perrachione, T. K., & Perrachione, J. R. (2008). Brains and brands: Developing mutually informative research in neuroscience and marketing. Journal of Consumer Behaviour: An International Research Review, 7(4-5), 303-318. https://doi.org/10.1002/cb.253

Plassmann, H., Ramsøy, T. Z., & Milosavljevic, M. (2012). Branding the brain: A critical review and outlook. Journal of Consumer Psychology, 22(1), 18-36. https://doi.org/10.1016/j.jcps.2011.11.010

Plassmann, H., Venkatraman, V., Huettel, S., & Yoon, C. (2015). Consumer neuroscience: applications, challenges, and possible solutions. Journal of Marketing Research, 52(4), 4 27-435. https://doi.org/10.1509/jmr.14.0048

Polereczki, Z. (2015). Neuromarketing – A fogyasztói magatartás vizsgálatának új lehetőségei. Táplálkozásmarketing, 2(1), 51-57. https://doi.org/10.20494/tm/2/1/6

Pradeep, A. (2010). The buying brain: secrets for selling to the subconscious mind. Hoboken, New Jersey, USA: Wiley & Sons, Inc.

Renvoisé, P., & Morin, C. (2007). Neuromarketing: Understanding the buy buttons in your customer's brain. London: HarperCollins Leadership.

Rossiter, J. R., & Bellman, S. (2005). Marketing communications: Theory and applications. Upper- Saddle River: Prentice-Hall.

Smidts, A., Hsu, M., Sanfey, A. G., Boksem, M. A., Ebstein, R. B., Huettel, S. A., ... Liberzon, I. (2014). Advancing consumer neuroscience. Marketing Letters, 25(3), 257-267. https://doi.org/10.1007/s11002-014-9306-1

Young, F. W., & Null, C. H. (1978). Multidimensional scaling of nominal data: the recovery of metric information with ALSCAL. Psychometrika, 43(3), 367-379. https://doi.org/10.1007/bf02293646

Varga, Á. (2016). Neuromarketing, a marketingkutatás új iránya. Vezetéstudomány, 47(9), 55-63.

Vargas-Hernández, J. G., & Christiansen, B. (2014). Neuromarketing as a Business Strategy. In Handbook of Research on Effective Marketing in Contemporary Globalism (pp. 146-155). Hershey, PA: IGI Global.https://doi.org/10.4018/978-1-4666-6220-9.ch009

Wilson, R., Gaines, J., & Hill, R. P. (2008). Neuromarketing and consumer free will. Journal of Consumer Affairs, 42(3), 389-410. https://doi.org/10.1111/j.1745-6606.2008.00114.x

Downloads

Published

2020-03-07

How to Cite

Piskóti, I., & Nagy, L. (2020). Neuromarketing attitűdök, módszerek és hatások a stratégiai és operatív döntésekre. Vezetéstudomány Budapest Management Review, 51(3), 67–78. https://doi.org/10.14267/VEZTUD.2020.03.07

Issue

Section

Studies and Articles