Psychological microfoundations of organizational reliability in safety-critical industrial environments
Emotional intelligence, sense of coherence, and resilience among experienced industrial workers
DOI:
https://doi.org/10.14267/VEZTUD.2026.11.03Keywords:
emotional intelligence, resilience, sense of coherence, organizational reliability, safety-critical industrial environmentAbstract
The current study explores the psychological microfactors underlying resilience within safety-sensitive industries, with emphasis on the interplay between emotional intelligence, sense of coherence, and adaptability. In this respect, a conceptual model for the analysis of emotional intelligence, sense of coherence, and resilience was applied to an industrial sample of 460 employees, with 294 listwise valid cases. The findings revealed that self-regulatory emotional intelligence emerged as the best predictor of resilience (ß = .450, p < .001), whereas sense of coherence exhibited a partial mediation effect (ß = .171, p = .002). The explanatory strength of the mediation model was rather high (R² = .507). Moreover, emotional intelligence significantly predicted sense of coherence, especially self-regulatory (ß = .489, p < .001). The comparison between managers and subordinates demonstrated structural invariance; nevertheless, the relative significance of intrapersonal self-regulation proved to be more pronounced for managers, whereas sense of coherence had greater significance for followers.
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